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FAQs

  • Do you do custom designs?
    Absolutely! Email me @jessjacobs223@gmail.com
  • Can I send you the shoes to paint?
    Usually, I will purchase the shoes for you. If you already have a pair you’d like me to use you can ship them to me. However, they must be new or in new condition
  • Will the paint wash/chip off?
    No, the paint is waterproof and permanent. Every pair is coated with a protective sealant.
  • How long until I receive my shoes?
    I will order the shoes as soon as you place your order. The shoes are then shipped to me and painted by hand. This typically takes around 4 weeks.
  • What is your return policy?
    All sales are final. Please make sure to indicate correct size when placing your order.
  • Can you paint on shoes not shown on the website?
    It’s possible! Please send an email to jessjacobs223@gmail.com to inquire.
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